Web Security Service Reporting Infrastructure Maintenance May 19, 2022

Duration: 6 hours

On May 19, 2022, we will be performing general maintenance on the WSS reporting infrastructure to improve stability and continue to optimize the service.


WSS customers that utilize reporting may experience the following during the maintenance window:

  • Slight delays in report generation and for a brief period of time may be unavailable
  • Customers that retrieve events via the Sync API may see short delays with events
  • Data ingestion will be delayed

Customer Action



  • Start time: May 19, 2022 at 16:30 UTC
  • End time: May 19, 2022 at 22:30 UTC
Affected components
  • Web Security Service
    • Portal & Reporting
      • API Services
      • Log Transfer Services
      • Reporting Services and Portal Dashboards