Cloud SWG: General Product Maintenance (Multiple POPs) May 27 - 29, 2025

1 day and 6 hours
Scheduled
Scheduled

Broadcom will perform general maintenance to the Cloud SWG POPs in Paris, France (GFRPA) / Paris, France (GFRVE), Gaborone, Botswana (GBWGA), Harare, Zimbabwe (GZWHA), Johannesburg, South Africa GZASO (Previously Johannesburg GZAJB), Lilongwe, Malawi (GMWLI), Luanda, Angola (GAOLU), Lusaka, Zambia (GZMLU), Maputo, Mozambique (GMZMA), Nairobi, Kenya (GKENA), Port Louis, Mauritius (GMUPL) and Windhoek, Namibia (GNAWI) on May 27, 2025, starting at 18:00 UTC and completing on May 29, 2025, at 00:00 UTC. Please refer to the details below for location-specific information.

Impact

  • Expect the site to be completely unavailable during the maintenance window
  • No IP address changes will occur with this maintenance
  • Carefully review the information below to avoid disruption of service

Timing

  • Johannesburg, South Africa GZASO (Previously Johannesburg GZAJB) : May 27, 2025, 18:00 UTC - May 28, 2025, 00:00 UTC
  • :Luanda, Angola (GAOLU) : May 27, 2025, 18:00 UTC - May 28, 2025, 00:00 UTC
  • Gaborone, Botswana (GBWGA) : May 27, 2025, 18:00 UTC - May 28, 00:00 UTC
  • Nairobi, Kenya (GKENA) : May 27, 2025, 18:00 UTC - May 28, 2025, 00:00 UTC
  • Lilongwe, Malawi (GMWLI) : May 27, 2025, 18:00 UTC - May 28, 2025, 00:00 UTC
  • Port Louis, Mauritius (GMUPL) : May 27, 2025, 18:00 UTC - May 28, 2025, 00:00 UTC
  • Maputo, Mozambique (GMZMA) : May 27, 2025, 18:00 UTC - May 28, 00:00 UTC
  • Windhoek, Namibia (GNAWI) : May 27, 2025, 18:00 UTC - May 28, 2025, 00:00 UTC
  • Lusaka, Zambia (GZMLU) : May 27, 2025, 18:00 UTC - May 28, 2025, 00:00 UTC
  • Harare, Zimbabwe (GZWHA) : May 27, 2025, 18:00 UTC - May 28, 2025, 00:00 UTC
  • Paris, France (GFRPA) / Paris, France (GFRVE) : May 28, 2025, 18:00 UTC - May 29, 2025, 00:00 UTC

Required Action by Connection Method

  • IPsec: Switch to your secondary tunnel prior to the maintenance window
  • Explicit proxy and proxy forwarding: Customers directing traffic to proxy.threatpulse.net will be automatically redirected by the service to the nearest alternate site during the maintenance window
  • Agent: no actions required

Technical Support

Experiencing issues? Contact technical support by visiting here.

For service status and maintenance updates visit and subscribe to Broadcom Service Status.

Affected components
  • Cloud Secure Web Gateway
    • Point of Presence (POP) - Europe And The Middle East
      • Paris, France (GFRPA) / Paris, France (GFRVE)
    • Point of Presence (POP) - Africa
      • Gaborone, Botswana (GBWGA)
      • Harare, Zimbabwe (GZWHA)
      • Johannesburg, South Africa GZASO (Previously Johannesburg GZAJB)
      • Lilongwe, Malawi (GMWLI)
      • Luanda, Angola (GAOLU)
      • Lusaka, Zambia (GZMLU)
      • Maputo, Mozambique (GMZMA)
      • Nairobi, Kenya (GKENA)
      • Port Louis, Mauritius (GMUPL)
      • Windhoek, Namibia (GNAWI)