Cloud SWG: Service Maintenance (Multiple Sites) October 18, 2023

6 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


Broadcom will perform maintenance on the following sites on October 18, 2023 at 21:00 UTC for a duration of 6 hours:

  • Montreal (GCAMO)
  • Toronto (GCATO2)
  • Buenos Aires (GARBA)
  • Sao Paulo (GBRSP)
  • Colombia (GUSCO)
  • Washington (GUSAS)


Cloud Firewall Service (CFS) and Service Access Cloud (SAC) service will be unavailable for a brief period of time during the maintenance window.

Reporting Problems

If you experience issues following this maintenance, contact Technical Support. Support information is located at or on the main Cloud SWG Portal page at

For real time updates and status visit and subscribe to Broadcom Service Status:

Began at:

Affected components
  • Cloud Secure Web Gateway
    • Point of Presence (POP) - Americas
      • Buenos Aires, Argentina (GARBA)
      • Columbia, South Carolina (GUSCO)
      • Montreal, Canada (GCAMO)
      • Sao Paulo, Brazil (GBRSP)
      • Toronto, Canada (GCATO)
      • Washington, DC (GUSAS)