Rally SSO users are having issues when logging in.

Resolved
Resolved
After 1 hour and 47 minutes

As of 20:20 UTC, the DNS issue impacting the service has been restored. Broadcom.com is accessible and authentication is fully functional. Customers will no longer experience issues accessing or managing their respective products/services. We are continuing to monitor the service to ensure stability, and we will update the status of this incident when further information is available.

Identified
After 13 minutes

We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.

Investigating

We are currently aware that some Rally customers are experiencing problems when logging in using SSO.

We are currently investigating the cause of this issue and will provide updates as new information becomes available. All other aspects of the service is functioning as normal.

Began at:

Affected components
  • Rally
    • US
      • Authentication
      • Support Link
    • EMEA
      • Support Link
      • Authentication
    • FedRAMP
      • Authentication