Incident for Arcot for Issuers (AfI) - Resolved

Resolved
Resolved

We confirm that our 3D Secure success rates continue to be stable. Our teams will continue to monitor the transactions closely and with this update, we confirm that this incident stands resolved.

If you have any questions regarding this Service Advisory, please contact Broadcom Support by clicking here.

Update

At this point, we have noticed that the spike in 3D-Secure transaction failures with transaction status Unavailable has stopped. Our teams are continuing to investigate what caused these failures and we are also closely monitoring the transaction health. We shall get back to you with the next update by 10:30 AM GMT.

Investigating

Arcot is currently experiencing a problem with 3D-Secure transaction processing. Incident Response teams have been engaged and are working on it.

Please treat this as an early notification of a service impact and more details will be shared after the initial impact assessment by 10:00 GMT, 23 NOV 2020

If you have any questions regarding this Service Advisory, please contact Broadcom Support by clicking here.

Began at:

Affected components
  • Arcot
    • Arcot for Issuers (AfI)
      • SecureT