Cloud SWG: New Point of Presence - Dammam, Saudi Arabia (GSADA)

Wednesday, 24 July 23 hours and 59 minutes
Scheduled
Scheduled

We are pleased to announce our newest point-of-presence (POP) in Dammam, Saudi Arabia (GSADA). The POP was engineered to service customers in the Middle East region and features:

  • Resilient, high-availability architecture
  • Interconnections with CDNs, application providers, and regional ISPs
  • Integration into our private high-speed backbone network
  • Availability to all customers at no extra cost

General Availability Date: July 24, 2024

Designation: GSADA

Ingress IP Address:

  • IPSec, SEP Agent, explicit, and proxy-forwarding: 148.64.17.164

Egress IP Addresses:

  • 148.64.17.0/24

Required Action

Prior to the general availability date:

  • Update any firewall rules regulating connectivity with Cloud SWG to allow traffic to pass to/from the IP networks listed above.
  • Third party applications that regulate connections by source IP address should be updated to accept connections from the IP networks listed above to ensure traffic proxied through Cloud SWG can reach the applications.

Failure to make these changes could prevent users from connecting to Cloud SWG, accessing third party web applications, or authenticating against the service using the Auth Connector (where applicable).

  • IPsec: Customers wishing to use the new POP can do so at any time after the general availability date.
  • WSS Agent, Symantec Enterprise Agent: Traffic from all supported agents will be automatically directed to the new POP where appropriate. No action is required.
  • Explicit proxy, proxy forwarding: Customers directing traffic to proxy.threatpulse.net will be automatically redirected to the new POP. No customer action is required.

Please visit this KB article for a full list of IP networks used by Cloud SWG:

https://knowledge.broadcom.com/external/article?legacyId=TECH242979

Technical Support

Experiencing issues? Contact technical support by visiting: https://support.broadcom.com/security.

For service status and maintenance updates visit and subscribe to Broadcom Service Status: https://status.broadcom.com.

Affected components