OCSP Errors when Browsing Websites

Resolved
Resolved
After 5 hours and 54 minutes

The OCSP issue is fully resolved. This will be the final update for this incident.

Monitoring
After 4 hours and 40 minutes

The OCSP issue is now fully resolved. We are continuing to monitor WSS performance.

Identified
After 3 hours and 57 minutes

The issue for OCSP error is now resolved for most regions. We are actively engaged in resolving issues for all remaining regions. The next update will be provided at 0600 UTC or when additional information becomes available.

Identified
After 3 hours and 15 minutes

The issue for OCSP errors is now resolved for APAC region. We are actively engaged in resolving issues for other regions. The next update will be provided at 0500 UTC or when additional information becomes available.

Identified
After 1 hour and 40 minutes

We are actively engaged in resolving issues related to OCSP errors. The next update will be provided at 04:00 UTC or when additional information becomes available.

Identified
After 31 minutes

We are taking steps to resolve the OCSP errors. We will provide another update within an hour with any new details.

Identified

As of 00:10 UTC some customers may be experiencing OCSP errors when browsing to some sites. We have identified an invalid certificate from a third party that is responsible for the OCSP errors customers may be receiving, We are diligently working with them to remediate the issue and will provide further updates as new information is discovered.

Began at:

Affected components
  • Web Security Service
    • Data Centers - Asia Pacific
      • Shanghai (SHA1)
    • Data Centers - Europe, Middle East & Africa
      • Johannesburg (GZAJB1)