DX SaaS: Application Performance Management (APM) Partial Outage

Resolved
Resolved
After 6 hours and 45 minutes

We have monitored the service for stability and this incident shall now be closed.

Monitoring
After 2 hours and 2 minutes

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Investigating
After 1 hour and 16 minutes

We have collected additional logs and we continue to investigate this issue. We will provide updates as new information becomes available.

Investigating

We are aware of availability issues with the agent command center that may impact all APM customers on the US infrastructure and may prevent them from building new agent packages. We are currently investigating the cause of this issue and will provide updates as new information becomes available. All other parts of the product remain operational.

Began at:

Affected components
  • DX SaaS
    • DX Insights Platform
      • Application Performance Management (APM)