Cloud SWG Announcement: Policy-Based Routing service Maintenance May 20 - May 23, 2025

3 days, 5 hours, and 44 minutes
Underway
Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Broadcom will perform maintenance to the Cloud SWG Policy-Based Routing (PBR) service for the POP(s) listed below. During this maintenance event, PBR will remain operational.

  • Mumbai, India (GINMU)
  • Delhi, India (GINDE)
  • Hong Kong (GCNHK)
  • London, England (GGBLO)
  • Dover, England (GGBDO)
  • Taipei, Taiwan (GTWTA)
  • Des Moines, Iowa (GUSDM)
  • Columbia, South Carolina (GUSCO)
  • Tokyo, Japan (GJPTK)
  • Singapore (GSGRS)
  • Dammam, Saudi Arabia (GSADA)
  • Tel Aviv, Israel (GILTA)
  • Ankara, Turkey (GTRAN)

Timing

The maintenance window will run from May 20, 2025, with a completion date of May 23, 2025. All maintenance will occur between 18:00 and 06:00 local data center time.

Impact

During the maintenance window, active sessions may have to re-establish and users may have to reload web sites.

Technical Support

Experiencing issues? Contact technical support by visiting here.

For service status and maintenance updates visit and subscribe to Broadcom Service Status.

Began at:

Affected components
  • Cloud Secure Web Gateway
    • Point of Presence (POP) - Americas
      • Columbia, South Carolina (GUSCO)
      • Des Moines, Iowa (GUSDM)
    • Point of Presence (POP) - APAC
      • Delhi, India (GINDE)
      • Hong Kong (GCNHK)
      • Mumbai, India (GINMU)
      • Singapore (GSGRS)
      • Taipei, Taiwan (GTWTA)
      • Tokyo, Japan (GJPTK)
    • Point of Presence (POP) - Europe And The Middle East
      • Ankara, Turkey (GTRAN)
      • Dover, England (GGBDO)
      • London, England (GGBLO)
      • Tel Aviv, Israel (GILTA)
      • Dammam, Saudi Arabia (GSADA)