Web Security Service Release Announcement

Duration: 1 day and 8 hours
Complete
Complete
After 1 week, 23 hours, and 13 minutes

The scheduled maintenance has been completed.

Underway
After 1 week, 4 hours, and 1 minute

Please be advised that the time duration for this maintenance has been extended by an additional 24 hours. Web Security Service release has been deployed however we are aware of an issue that is impacting Partners from accessing the Cloud Portal. We have identified the cause of this issue and a fix is being prepared.

Underway
After 1 week, 1 hour, and 53 minutes

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

Symantec will perform a service-wide deployment of the Web Security Service (WSS) on April 1, 2022, starting at 21:00 UTC for a duration of 4 hours.

WSS Portal Updates

• WSS Agent Selective Intercept mode for on-premises deployments • Optional restriction on creation of administrator accounts • New application list for Cloud Firewall Service (CFS) Advanced subscribers

For more details and a list of resolved issues included in this upcoming release, see Preview of Upcoming WSS Update:

https://techdocs.broadcom.com/us/en/symantec-security-software/web-and-network-security/web-security-service/help/wss-release-notes/rn-preview.html

Impact

• During the maintenance period, administrators may need to re-authenticate to the portal. • Real-time traffic filtering will not be impacted by this maintenance. • Active log download sessions may experience a brief disruption, which can be resolved by retrying the download. • Expect intermittent portal availability and existing authenticated sessions to be ended. • Customers using Management Center jobs to update UPE policy may see the connection terminated and re-established. During the maintenance period, UPE policy push will be unavailable. All previously configured policies will remain active.

Schedule

• Start time: April 1, 2022, at 21:00 UTC • End time: April 2, 2022, at 01:00 UTC

Support Questions? Contact technical support by visiting: https://support.broadcom.com/security.

For service status and maintenance updates visit and subscribe to Broadcom Service Status: https://wss.status.broadcom.com.

Began at:

Affected components