AppNeta - Usage - Packet Capture Downloads Not Working

After 3 weeks, 4 days, 14 hours, and 53 minutes

This issue was addressed on March 11th.

After 20 hours and 3 minutes

A fix has been implemented and we are monitoring the results.

After 19 hours and 35 minutes

AppNeta Engineering is initiating emergency maintenance against the Usage sub-system to mitigate this issue. During this time, The Usage sub-system may be unavailable.


AppNeta Engineering has identified an issue whereby packet captures in the Usage sub-system are unable to be downloaded. We are investigating this issue and will post updates here.

Began at: