As of 12:42 UTC, the issue has been resolved and the service is operating normally. This incident is now resolved.


We have identified the cause of the incident and have applied a fix. We are seeing that most of the system is restored. We will keep monitoring.


Secure Access Cloud EMEA environment is currently experiencing degraded performance.

We are currently investigating this issue and will provide updates as soon as more information becomes available.

Began at:

Affected components
  • Symantec ZTNA
    • Management Portal - Europe, India
      • Connectivity PoD EU (Belgium)
      • Connectivity PoD India (Delhi)