Carbon Black Cloud: Enterprise EDR and Endpoint Standard/Prevention Event processing Issue- US Region

Monitoring
Monitoring

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Investigating

We continue to investigate this issue. We will provide updates as new information becomes available.

Investigating

We are aware of customers in the US region currently experiencing intermediate delays in event processing with Enterprise EDR and Endpoint Standard/Prevention.

Our engineering teams are engaged and actively investigating the issue. We will provide updates as more information becomes available.

Began at:

Affected components
  • Carbon Black
    • ENDPOINT STANDARD / PREVENTION
      • US 1
        • Event Processing
      • US 2
        • Event Processing
      • US 5
        • Event Processing
    • ENTERPRISE EDR
      • US
        • Enterprise EDR Event Processing