Investigate Page Search Degraded Performance - APJ and EU Regions

Identified
Identified

We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.

Investigating

We are currently investigating an issue with Carbon Black customers in the APJ and EU regions experiencing issues loading the Investigate Search page and searching for events and processes through the API or console.

Our engineering teams are engaged and actively investigating the issue. We will provide updates as more information becomes available.

Began at:

Affected components
    • ENTERPRISE EDR
      • EU
        • Enterprise EDR Search
      • JAPAN
        • Enterprise EDR Search