Cloud SWG Service Announcement Multiple APAC POPs Maintenance November 03, 2025

The Auckland, New Zealand (GNZAU), Bangkok, Thailand (GTHBA), Delhi, India (GINDE), Hanoi, Vietnam (GVNHA), Hong Kong (GCNHK), Jakarta, Indonesia (GIDJK), Kuala Lumpur, Malaysia (GMYKL), Seoul, South Korea (GKRSE), Singapore (GSGRS), Sydney, Australia (GAUSY), Taipei, Taiwan (GTWTA), Tokyo, Japan (GJPTK), and Abu Dhabi, UAE (GAEAD) WSS sites will undergo maintenance beginning on November 03, 2025 at 00:00 UTC, lasting for a duration of up to 2 hours.

Impact

• During this maintenance event all services will remain operational and available.
• Additional ingress IP addresses will be provisioned for WSS Agent traffic so it is imperative to adjust access control lists appropriately in case you are using this access method.

Ingress IP Addresses being ADDED.

All other IPs and IP ranges for each site remain UNCHANGED.

Melbourne (GAUME)

• 34.129.194.64/28 - TO BE ADDED ON November 3, 2025

Sydney (GAUSY)

• 34.40.220.240/28- TO BE ADDED ON November 3, 2025

Auckland (GNZAU)

• 34.40.220.240/28- TO BE ADDED ON November 3, 2025

Hong Kong (GCNHK)

• 34.96.162.112/28 - TO BE ADDED ON November 3, 2025

Jakarta (GIDJK)

• 34.50.110.136/29 - TO BE ADDED ON November 3, 2025

Mumbai (GINMU)

• 34.180.15.224/28 - TO BE ADDED ON November 3, 2025

Abu Dhabi (GAEAD)

• 34.180.15.224/28 - TO BE ADDED ON November 3, 2025

Delhi (GINDE)

• 34.131.18.224/28 - TO BE ADDED ON November 3, 2025

Tokyo (GJPTK)

• 34.180.81.96/28 - TO BE ADDED ON November 3, 2025

Seoul (GKRSE)

• 34.0.96.0/29 - TO BE ADDED ON November 3, 2025

Singapore (GSGRS)

• 34.158.32.16/28 - TO BE ADDED ON November 3, 2025

Kuala Lumpur (GMYKL)

• 34.158.32.16/28 - TO BE ADDED ON November 3, 2025

Bangkok (GTHBA)

• 34.158.32.16/28 - TO BE ADDED ON November 3, 2025

Hanoi (GVNHA)

• 34.158.32.16/28 - TO BE ADDED ON November 3, 2025

Taiwan (GTWTA)

• 34.81.162.200/29 - TO BE ADDED ON November 3, 2025

Required Action

Prior to the maintenance, for the WSS Agent access method:

• Update any firewall rules regulating connectivity with Cloud SWG to allow traffic to pass to/from the IP networks listed above.

Failure to make these changes could prevent users from connecting to Cloud SWG, or authenticating against the service using the Auth Connector (where applicable).

Technical Support

Experiencing issues? Contact technical support by visiting: https://support.broadcom.com/web/ecx/software-contact-support.

For service status and maintenance updates visit and subscribe to Broadcom Service Status.