VMWare Cloud on AWS: VMC Console Availability - Identified

Identified
Update

We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available. Next update in 30mins

Identified

VMware Cloud on AWS continues to investigate a service event with logins and have our engineering teams actively working the issue.

Impact: Users may not be able to log into the VMC Console.

Update 1 @ 3:52am TUC: We are treating this with the highest priority and will continue to provide you with regular updates. Next update in 30mins . We apologize for the inconvenience and thank you for your patience.

Update 2 @ 4:25am UTC : VMC teams are continuing to work through internally, we are treating this with the highest priority and will continue to provide you with regular updates. Next update in 30mins . We apologize for the inconvenience and thank you for your patience.

Began at:

Affected components
  • VMware Cloud Services
    • Cloud Services Console
    • Accelerator Portal
    • VMware Aria
      • VMware Aria Operations for Logs
        • Asia Pacific (Mumbai)
        • Asia Pacific (Sydney)
        • Canada (Central)
        • Europe (Frankfurt)
        • US West (Oregon)
    • VMware HCX
    • VMware Marketplace
    • VMware Live Recovery
      • VMware Live Cyber Recovery
      • VMware Site Recovery