Error while downloading rules updates

Resolved
Resolved

This incident has been resolved.

Update

We are continuing to monitor for any further issues.

Monitoring

A fix has been implemented and we are monitoring the results.

Identified

The issue has been identified and a fix is being implemented.

Investigating

We are currently investigating an issue where sensors may encounter an error while downloading rules updates.

Began at:

Affected components
  • Carbon Black
    • ENDPOINT STANDARD / PREVENTION
      • US 1
        • Device Services
      • US 2
        • Device Services
      • US 5
        • Device Services
      • EU
        • Device Services
      • SYD
        • Device Services
      • JAPAN
        • Device Services