Complete Transaction Traffic Drop - Resolved

Resolved
Resolved

We continue to notice stable incoming traffic and at this point we confirm that the this incident stands resolved.

If you have any questions regarding this Service Advisory, please contact Broadcom Support by clicking here.

Monitoring

We were able to perform steps leading to traffic recovery however we continue to closely watch the services for now. The incoming traffic was restored at 1049 GMT. Further updates will be provided by 1145 GMT.

Investigating

We are observing near complete transaction traffic drop starting 1002 GMT. Appears no requests are reaching our services at this time. Our teams are working to resolve this urgently.

We shall get back to you with the next update by 1115 GMT on the recovery.

Began at:

Affected components
  • Arcot
    • Arcot for Digital Banking (AfDB)