(Retroactive announcement) US hosted degraded analysis


Our anonymizing VPN service used by US hosted analysis was down from 4/11 19:50 to 4/13 15:00 UTC. This would have caused degraded analysis for submissions to our US backend. Customers with on-premises installations were not affected. We apologize for any inconvenience this may have caused and have created an internal ticket for improving our monitoring of this component to guard against this issue in the future.

Began at:

Affected components
  • VMware Lastline ATP Cloud
    • North America
      • North America Portal UI
      • North America Analysis
      • North America API Submissions
      • North America Hosted Appliances