AUDIT & REMEDIATION - Live Response Outage


This incident has been resolved.


All functionalities have been restored and we are monitoring the results.

Next Update: 60 minutes or upon earlier status change


We've identified an issue and are working to resolve it. Some functionality has been restored.

Next update: 60 minutes


We are continuing to investigate the issues with Live Response.

Next update in 60 minutes.


Description: CARBON BLACK CLOUD Live Response - US Live Response is currently unavailable. Customers will not be able to initiate Live Response sessions.

Security Impact: Security efficacy is not compromised due to this issue.

Next Update: 60 minutes or upon earlier status change

For any incident updates please visit

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

Began at:

Affected components
  • Carbon Black
      • US 1
        • Audit & Remediation Live Response