Cloud Secure Web Gateway - Intermittent performance issues in GGBLO (London) POP

Resolved
Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Investigating

Our engineering teams identified an intermittent performance issue impacting customers using DEI (Dedicated Egress IPs) and PBR (Policy Based Routing) services in the GGBLO (London) PoP.

Customers using these services may have experienced latency and or intermittent connectivity failures.

The issues have since cleared and services will be monitored to ensure stability.

Began at:

Affected components