Carbon Black Cloud Endpoint Standard / Prevention - Managed Detection Degradation

Resolved
Resolved

This incident has been resolved.

Monitoring

A fix has been been implemented and we are monitoring the results.

Next update: 3 hours or upon status change

Thank you,

Carbon Black Team

Update

We are continuing to investigate this issue.

Next update: 3 hours or upon status change.

Thank you, Carbon Black Team

Update

We are continuing to investigate this issue.

Next update: 3 hours or upon status change

Thank you,

Carbon Black Team

Investigating

We are currently experiencing a degradation in Carbon Black Cloud Endpoint Standard / Prevention - Managed Detection. Our Managed Detection team are receiving some alerts with latency and may not be able to triage them as quickly as normally expected. This is strictly a delay; there is no loss of data.

We are actively investigating the issue and appreciate your patience. We will provide an update once we have identified the issue.

Began at:

Affected components
  • Carbon Black
    • ENDPOINT STANDARD / PREVENTION
      • US 1
        • Managed Detection - Endpoint Standard Only
      • US 2
        • Managed Detection - Endpoint Standard Only
      • US 5
        • Managed Detection - Endpoint Standard Only
      • SYD
        • Managed Detection - Endpoint Standard Only