WSS and CloudSOC CASB Issue
We have monitored the service for stability and this incident shall now be closed.
On August 4, 2022 between 20:39 UTC and 20:52 UTC, WSS customers connected via the following sites may have experienced disconnects and/or degraded performance with the CloudSOC CASB service.
This issue only impacted CASB Gateway Interconnect component and all other WSS services remained fully operational. As of 20:52 UTC the issue is resolved and we continue to monitor the service.
We will provide updates as new information becomes available.
Previously Impacted Sites:
- GUSDM1
- GUSCO1
- GUSAS1
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Cloud Secure Web Gateway
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Data Centers - Americas
- Columbia (GUSCO1)
- Des Moines (GUSDM1)
- Washington, DC (GUSAS1)
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Global Services
- CASB Gatelets
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Data Centers - Americas
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