Cloud SWG: Service Maintenance (Multiple Sites) January 23, 2024

Tuesday, 23 January 3 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


Broadcom will perform maintenance on the Cloud SWG service on January 23, 2024, from 20:30 UTC to 23:30 UTC, on the following Cloud SWG sites:

  • Oslo (GNOOS1)
  • Stockholm (GSESK1)
  • Helsinki (GFIHE1)
  • Copenhagen (GDKCP1)
  • Amsterdam (GNLAM1)
  • Zurich (GCHZU1)
  • Madrid (GESMA1)
  • Dubai (GAEDX1)
  • Ankara (GTRAN)


Cloud Firewall Service (CFS) and Symantec ZTNA (formerly Secure Access Cloud) service will be unavailable for a few minutes during the maintenance window.

Reporting Problems

If you experience issues following this maintenance, contact Technical Support. Support information is located at or on the main Cloud SWG Portal page at

For real time updates and status visit and subscribe to Broadcom Service Status:

Began at:

Affected components
  • Cloud Secure Web Gateway
    • Point of Presence (POP) - Europe And The Middle East
      • Amsterdam, the Netherlands (GNLAM)
      • Ankara, Turkey (GTRAN)
      • Copenhagen, Denmark (GDKCP)
      • Dubai, UAE (GAEDX)
      • Helsinki, Finland (GFIHE)
      • Madrid, Spain (GESTO) ( Previously Madrid, Spain (GESMA))
      • Oslo, Norway (GNOOS)
      • Stockholm, Sweden (GSESK)
      • Zurich, Switzerland (GCHZU)