Rally unresponsive pages when adding new child items

After 1 hour and 57 minutes

This incident has been resolved.

After 55 minutes

As of 3:13 PM UTC, the issue experienced by some customers has been addressed and functionality has been restored. We are currently monitoring the performance closely.

Please perform a hard refresh on any pages that were experiencing difficulties (typically Shift + Refresh), or clear your browser cache to ensure you have the most recent changes.

The next update will be provided as new information is available.

After 31 minutes

The issue has been identified and a fix is being implemented.


We are aware of some customers experiencing unresponsive pages when adding child items. We are currently investigating the cause of this issue and will provide updates as new information becomes available.

As a workaround, it is possible to switch to the quick detail page which shows as a pane on the right side of the browser instead of using full-screen editing mode.

All other aspects of the product are functioning as normal.

Began at:

Affected components