Intermittent Portal login and product issue

Resolved
Resolved

This underlying issue has been resolved and the service is now fully functional.

Update

We are continuing to investigate the previously reported symptoms and will provide further updates as they come in.

Investigating

We are aware that some of our Symantec Endpoint Protection 14.1 Cloud Console customers may experience issues logging into the portal and with some configuration functionality.

We are currently investigating this issue and will post updates as soon as new information becomes available.

The protection services provided remains unaffected and continues to protect devices it is installed on.

We apologise for any inconvenience caused.

Began at: