Degraded OPSWAT compliance checks availability
We confirmed the service is fully restored. This incident is now resolved.
OPSWAT compliance checks have been restored. OPSWAT checks should be functioning normally for all customers. We will continue to monitor this incident closely to ensure the service is fully restored.
No other Symantec Secure Access Cloud functionality is affected.
Our investigation has determined the cause of this issue is related to a 3rd party vendor. We have engaged them and escalated this issue.
No other Symantec Secure Access Cloud functionality is affected. We will provide additional updates as information is discovered.
We are aware that OPSWAT compliance checks are partially available. Customers may experience an OPSWAT check that takes too long and ends with an error page stating "We couldn't verify your device’s health status. A potential reason could be that your OPSWAT agent is registered with a different OPSWAT tenant than Luminate."
No other Symantec Secure Access Cloud functionality is affected. We will provide additional updates as information is discovered.
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