VIP – Issue with SMS Delivery
We have monitored the service for stability and this incident shall now be closed.
Our service provider is no longer experiencing issues with SMS delivery. We will monitor the service for stability and provide updates as new information becomes available.
We are aware that VIP customers in the US region might be experiencing issues using T-Mobile Network for SMS short-code delivery. We can confirm that our SMS provider is having delivery issues.
As a workaround, based on individual customer configuration, voice, push or manual security code options can be used. We will provide updates as soon as new information becomes available.
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VIP
- SMS Delivery
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