Orchestrators in the USVI region are unreachable

No issues were observed during the monitoring period. This is incident is now resolved and this is the final notification.

Start Time: December 22, 2021 12:31 UTC End Time: December 22, 2021 17:45 UTC

Impact: None

The underlying infrastructure issue has been resolved. VMware engineers will continue to monitor for the issue and more updates will be provided in two hours.

Start Time: December 22, 2021 12:31 UTC End Time: December 22, 2021 17:45 UTC

Impact: None

VMware Engineering continues to work towards mitigating the infrastructure issue. More updates shall be provided as available.

Start Time: December 22, 2021 12:31 UTC End Time: N/A

Impact: Users may not be able to log in to the SD-WAN Orchestrator portal for the Orchestrators associated with the affected infrastructure.

VMware Engineering is still working towards a resolution. More updates shall be provided as available.

Start Time: December 22, 2021 12:31 UTC End Time: N/A

Impact: Users may not be able to log in to the SD-WAN Orchestrator portal for the Orchestrators hosted in usvi1 regions. It is not impacting all the Orchestrators.

VMware Engineering has identified the service event to be caused by an underlying infrastructure issue and is working on the same. More updates shall be provided as available.

Start Time: December 22, 2021 12:31 UTC End Time: N/A

Impact: Users may not be able to log in to the SD-WAN Orchestrator portal for the Orchestrators hosted in usvi1 regions. It is not impacting all the Orchestrators.

Orchestrators in the USVI region are unreachable for some of the users. The issue is being investigated by the VMware Engineering team.

Start Time: December 22, 2021 12:31 UTC End Time: N/A

Impact: Users may not be able to log in to the SD-WAN Orchestrator portal for the Orchestrators hosted in usvi1 regions. It is not impacting all the Orchestrators.