ClientNet TnT Issue

We have monitored the service for stability and this incident shall now be closed.

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.

We are continuing to investigate the issue impacting a subset of TNT search results. Note that this issue is only impacting Track and Trace infrastructure in US East region. A small subset of customers may continue to experience incomplete results while we work on the underlying issue.

We will provide an update as soon as more information becomes available.

We continue to investigate this issue. We will provide updates as new information becomes available.

We are aware of customers currently experiencing issues with Clientnet Track and Trace (TnT) searches for email, resulting in partial or no results.

Our engineering team is currently investigating the issue. Please note that there is no impact to delivery and security scanning of your email traffic, and all other aspects of our services remain functional.

We will provide an update as soon as more information becomes available.