Carbon Balck Cloud - US, US1, US2, US5, EU, SYDNEY, JAPAN Login and API Call failure.
Resolved
Resolved
On June 06, 2024, between 15:48 UTC and 16:00 UTC, customers in US, Sydney, Japan and European regions were unable to log in to Carbon Black Cloud and API calls would have failed.
As of 16:00 UTC, the service is fully restored. There was no data loss during this outage.
Began at:
Affected components
-
Carbon Black
-
AUDIT & REMEDIATION
-
US 1
- Audit & Remediation Live Response
- Audit & Remediation Public API
- Audit & Remediation Result Processing
-
US 2
- Audit & Remediation Live Response
- Audit & Remediation Public API
- Audit & Remediation Result Processing
-
US 5
- Audit & Remediation Live Response
- Audit & Remediation Public API
- Audit & Remediation Result Processing
-
EU
- Audit & Remediation Live Response
- Audit & Remediation Public API
- Audit & Remediation Result Processing
-
SYD
- Audit & Remediation Live Response
- Audit & Remediation Public API
- Audit & Remediation Result Processing
-
JAPAN
- Audit & Remediation Live Response
- Audit & Remediation Public API
- Audit & Remediation Result Processing
-
US 1
-
CONTAINER SECURITY
-
US
- Enforcement (Data-plane) API Services
- Event Processing
- Image Scanning API Services
- Management API Services
- Network Connectivity Map
- Notification Services
- Setup Wizard
- State API Services
-
EU
- Enforcement (Data-plane) API Services
- Event Processing
- Image Scanning API Services
- Management API Services
- Network Connectivity Map
- Notification Services
- Setup Wizard
- State API Services
-
SYD
- Enforcement (Data-plane) API Services
- Event Processing
- Image Scanning API Services
- Management API Services
- Network Connectivity Map
- Notification Services
- Setup Wizard
- State API Services
-
JAPAN
- Enforcement (Data-plane) API Services
- Event Processing
- Image Scanning API Services
- Management API Services
- Notification Services
- Setup Wizard
- State API Services
-
US
-
ENDPOINT STANDARD / PREVENTION
-
US 1
- API Services
- CDC Reputation - Services
- Cloud Analysis Service
- Content Delivery Services
- Dashboard
- Device Services
- Event Processing
- Managed Detection - Endpoint Standard Only
- Notification Services
- VMware AppDefense Integration Service
-
US 2
- API Services
- CDC Reputation - Services
- Cloud Analysis Service
- Content Delivery Services
- Dashboard
- Device Services
- Event Processing
- Managed Detection - Endpoint Standard Only
- Notification Services
- VMware AppDefense Integration Service
-
US 5
- API Services
- CDC Reputation - Services
- Cloud Analysis Service
- Content Delivery Services
- Dashboard
- Device Services
- Event Processing
- Managed Detection - Endpoint Standard Only
- Notification Services
- VMware AppDefense Integration Service
-
EU
- API Services
- CDC Reputation - Services
- Cloud Analysis Service
- Content Delivery Services
- Dashboard
- Device Services
- Event Processing
- Notification Services
- VMware AppDefense Integration Service
-
SYD
- API Services
- CDC Reputation - Services
- Cloud Analysis Service
- Content Delivery Services
- Dashboard
- Device Services
- Event Processing
- Managed Detection - Endpoint Standard Only
- Notification Services
- VMware AppDefense Integration Service
-
JAPAN
- API Services
- CDC Reputation - Services
- Cloud Analysis Service
- Content Delivery Services
- Dashboard
- Device Services
- Event Processing
- Notification Services
- VMware AppDefense Integration Service
-
US 1
-
ENTERPRISE EDR
-
US
- Enterprise EDR Event Ingestion
- Enterprise EDR Event Processing
- Enterprise EDR Search
- Enterprise EDR UBS
- Enterprise EDR Watchlist and Reporting
- Enterprise EDR Watchlist Processing
-
EU
- Enterprise EDR Event Ingestion
- Enterprise EDR Event Processing
- Enterprise EDR Search
- Enterprise EDR UBS
- Enterprise EDR Watchlist and Reporting
- Enterprise EDR Watchlist Processing
-
SYD
- Enterprise EDR Event Ingestion
- Enterprise EDR Event Processing
- Enterprise EDR Search
- Enterprise EDR UBS
- Enterprise EDR Watchlist and Reporting
- Enterprise EDR Watchlist Processing
-
JAPAN
- Enterprise EDR Event Ingestion
- Enterprise EDR Event Processing
- Enterprise EDR Search
- Enterprise EDR UBS
- Enterprise EDR Watchlist and Reporting
- Enterprise EDR Watchlist Processing
-
US
-
WORKLOAD PROTECTION
-
US 1
- API Services
- Appliance Service
- Device Services
- Event Processing
- Inventory Service
- Life Cycle Management Service
- Public Cloud Account Management
- Public Cloud AWS Collector Service
- Public Cloud Ingestion Service
- Public Cloud Inventory Service
- Vulnerability Assessment Service
-
US 2
- API Services
- Appliance Service
- Device Services
- Event Processing
- Inventory Service
- Life Cycle Management Service
- Public Cloud Account Management
- Public Cloud AWS Collector Service
- Public Cloud Ingestion Service
- Public Cloud Inventory Service
- Vulnerability Assessment Service
-
US 5
- API Services
- Appliance Service
- Device Services
- Event Processing
- Inventory Service
- Life Cycle Management Service
- Public Cloud Account Management
- Public Cloud AWS Collector Service
- Public Cloud Ingestion Service
- Public Cloud Inventory Service
- Vulnerability Assessment Service
-
EU
- API Services
- Appliance Service
- Device Services
- Event Processing
- Inventory Service
- Life Cycle Management Service
- Public Cloud Account Management
- Public Cloud AWS Collector Service
- Public Cloud Ingestion Service
- Public Cloud Inventory Service
- Vulnerability Assessment Service
-
SYD
- API Services
- Appliance Service
- Device Services
- Event Processing
- Inventory Service
- Life Cycle Management Service
- Public Cloud Account Management
- Public Cloud AWS Collector Service
- Public Cloud Ingestion Service
- Public Cloud Inventory Service
- Vulnerability Assessment Service
-
JAPAN
- API Services
- Appliance Service
- Device Services
- Event Processing
- Inventory Service
- Life Cycle Management Service
- Public Cloud Account Management
- Public Cloud AWS Collector Service
- Public Cloud Ingestion Service
- Public Cloud Inventory Service
- Vulnerability Assessment Service
-
US 1
-
AUDIT & REMEDIATION
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