Resolved

We have resolved the underlying issue and the portal is fully restored. This incident is now resolved.

Monitoring

We have resolved the issue causing login problems and access to the portal is now restored. We will continue to monitor the performance of the portal to ensure the service is fully restored.

We will provide additional updates as new information becomes available.

Update

We are aware some customers may receive an error "503" when attempting to access the Cloud Portal. We continue to work towards remediation with priority. We will provide further updates as new information is discovered.

Investigating

We are aware customers may be experiencing login failures when attempting to log into the cloud portal.

We are currently investigating this issue and will provide further updates as new information is discovered.

Began at: