Web Isolation Connectivity Issues for Web Security Services
On March 23, 2022 from 22:30 UTC, customers may have experienced issues while browsing using Web Isolation when accessing through WSS. The issue affected only a subset of customers of WSS, who were using a non-updated machine.
It has been identified that the problem occurred due to updated certificates in Web Isolation, which out-of-date machines were not able to validate and trust.
As of 10:30 UTC on March 24, 2022, the service is fully restored. This incident is now resolved.
Find Your Subscription
We’ll find your subscription and send you a link to login to manage your preferences.
Check Your Inbox
We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
Subscribe to Status Updates
We’ll use your email to save your preferences so you can update them later.
-
Email{{ value }}
-
Text Message{{ value }}
-
Slack
-
Subscribe to other services using the bell icon on the subscribe button on the status page.
Unsubscribe Completely?
You’ll no long receive any status updates from Broadcom Service Status, are you sure?
{{ error }}
You’re Unsubscribed!
We’ll no longer send you any status updates about Broadcom Service Status.