VIP Maintenance - Nov 6th, 2026 01:30 UTC (Nov 5th 2026, 05:30PM PDT)

Friday, 6 November — 4 hours
Scheduled
Scheduled

This release of VIP Authentication Services contains the following new features:

  • Passkey support for VIP Manager login
    • Note: To support this change, the VIP Manager Sign In flow is updated to prompt for the administrator email address and password on separate screens.
  • Renewed SSL certificates in VIP Authentication Services
  • Removal of unsupported ciphers
  • Technical improvements and security upgrades

Symantec will update this message with a link to the release documentation closer to the actual release date.

Affected components
    • VIP Self Service Portal
    • VIP Manager
    • VIP Retail Website
    • Reporting API
    • My VIP
    • User Authentication SAML Service
    • User Authentication Javascript Service
    • Authenticator Validation and Management APIs
    • Authenticator Provisioning Service
    • User Validation and Management APIs
    • Intelligent Authentication