VMware Tanzu CloudHealth: AWS CUR Data - AWS Bill collections are delayed

Resolved
Resolved

Collection queues are now operating as expected. Billing is up-to-date.

Customers should reach out to support if any further issues are experienced.

This incident shall now be closed.

Monitoring

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Investigating

We are currently investigating an issue with VMware Tanzu CloudHealth. The cost/usage report data collection is delayed for all the customers.

Our engineering teams are engaged and actively investigating the issue. We will provide updates as more information becomes available.

Began at:

Affected components