Resolved
After 1 hour and 9 minutes

As of 22:42 UTC, the issue experienced by some customers regarding SSO login has been addressed and functionality has been restored. This incident is now resolved.

Monitoring
After 31 minutes

As of 22:27 UTC, the issue regarding SSO login experienced by some customers has been addressed and functionality has been restored. We are currently monitoring the performance closely.

The next update will be provided as new information is available.

Identified
After 12 minutes

The issue has been identified and we are working on fixing the issue.

Investigating

We are aware of some customers experiencing issues when logging in with SSO. We are currently investigating the cause of this issue and will provide updates as new information becomes available.

All other aspects of the product are functioning as normal.

Began at:

Affected components
  • Rally
    • US
      • Authentication
      • Main Application