We have monitored the service for stability and this incident shall now be closed.


We have identified the cause of the issue and have implemented a fix. All customers should now see the logs in the management console.

We will now monitor the service for stability and provide updates as soon as new information becomes available.


We are aware of an issue with customers in the US region experiencing issues receiving logs through the Secure Access Cloud (SAC) management console beginning at 02:15 UTC.

We are currently investigating the issue and will provide updates as more information becomes available.

Began at:

Affected components