We have confirmed the Cloud Console Portal is fully operational. This incident is now resolved.
We have remediated the underlying cause for the portal errors. Customers should now be able to log into the portal. We will continue to monitor the service to ensure it is fully restored.
We continue to investigate the issue with the Cloud Console Portal. Customers may be experiencing intermittent login errors when attempting to log into the management portal. We will provide further updates as new information is discovered.
We are continuing to investigate the issue with Cloud Console Portal. Customers will be able to login to the portal however they may continue to experience latency. We will provide an update once more data is available.
We are aware customers may be experiencing intermittent login errors when attempting to log into the management portal. We are currently investigating these errors and will provide further updates as new information is discovered.
Please note that no other Symantec Endpoint Security Cloud Console functionality is affected and the protection services provided by endpoints continues to protect devices it is installed on.
We have remediated the underlying cause for the portal errors. Customers should no longer have errors when attempting to log into the portal. We will continue to monitor the service to ensure it is fully restored.
We are aware customers may be experiencing intermittent login errors when attempting to log into the management portal. We are currently investigating these errors and will provide further updates as new information is discovered.
Please note that no other Symantec Endpoint Security Cloud Console functionality is affected and the protection services provided by endpoints continues to protect devices it is installed on.