Clarity SaaS Maintenance - Production 16.2.3.1 Pre Patch 3 Deployment - CHG2136525 - Americas

Sunday, 29 September — 6 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

  • Group: Production

  • Summary: This notification is to inform you that the Clarity SaaS team will be applying a product patch to your environment to address issues as identified below.

  • Schedule: The maintenance will be performed at the time listed in this notice.

  • Service Availability: The service will be unavailable within the duration of the maintenance. You will be notified upon completion.

  • Impact: This maintenance will update Clarity SaaS with a product patch. This patch will not include new functionality.

  • Action Required: Please test after this maintenance is completed to confirm the issues listed have been resolved.

  • Reference ID: CHG2136525

  • Details: In an effort to address recently identified issues with our Clarity service, the Clarity SaaS team is applying a product patch to your environment. The following issues are addressed as part of this maintenance activity:

    • DE154010: Issues with Processes after upgrading to 16.2.3 KB Article

    • DE153966: SQL Curve Totals are displaying 0 in MUX Staffing after a Time Slicing rollover KB Article

    If you have any questions regarding this maintenance, please contact Broadcom Support.

    Thank you,

    Clarity SaaS Team

    • Began at:

    Affected components
    • Clarity SaaS
      • United States
        • Production-US1-001
        • Production-US1-002
        • Production-US1-003
        • Production-US1-004
        • Production-US1-005
        • Production-US1-006
        • Production-US1-007
        • Production-US1-008
        • Production-US1-009
        • Production-US1-010
        • Production-US1-011
        • Production-US1-012
      • Canada
        • Production-CA1-002