Cloud Portal Degraded Performance

Resolved
Resolved
After 2 days and 32 minutes

This incident has been resolved.

Recovering
After 1 hour and 49 minutes

A fix has been implemented and we are monitoring the results.

Identified
After 1 hour and 3 minutes

We are seeing a recurrence of this issue and we continue to investigate further. Customers may experience latency and/or login errors when attempting to log into the Cloud Portal.

We will provide further updates as new information is discovered.

Recovering
After 55 minutes

A workaround has been implemented and we are monitoring the results.

We will provide further updates as new information is discovered.

Identified
After 43 minutes

The issue has been identified and a fix is being implemented.

Investigating

We are aware customers may be experiencing latency and/or login errors when attempting to log into the Cloud Portal. We are currently investigating these errors and will provide further updates as new information is discovered.

All other aspects of the service is working as expected.

Began at:

Affected components