Cloud SWG: Ankara, Turkey (GTRAN) POP Maintenance December 04, 2024

Broadcom will perform general Cloud SWG maintenance on the Ankara, Turkey (GTRAN) Localization Zone on December 04, 2024 at 17:00 UTC, for a duration of 4 hours. During this maintenance event all services will remain operational and available.

This upgrade requires some IP changes, please carefully review the information below to avoid disruption of service.

Ingress IP Address:

• 46.235.158.192 - NO CHANGE

Egress IP Addresses:

• 46.235.158.192/26 - NO CHANGE
• 185.180.51.0/24 - NEW on DECEMBER 04, 2024

Required Action

Prior to the maintenance date:

• Firewall rules regulating connectivity to/from your network to Cloud SWG should be adjusted to allow traffic to pass to the NEW IP networks listed above.
• Third party applications that regulate connections by source IP address should be updated to accept connections from the IP networks listed above to ensure traffic proxied through Cloud SWG can reach the applications.
• Auth Connector must be able to communicate with the egress range listed above on TCP 443, where applicable.

Failure to make these changes could prevent users from connecting to Cloud SWG, accessing third party web applications, or authenticating against the service using the Auth Connector (where applicable).

• IPsec: No further action is required.
• WSS Agent / SEA (Symantec Enterprise Agent) / Proxy Forwarding: The service automatically redirects connections to active data pods within the same data center or geographic location. This is for information only, and the customer does not need to take any further action.

Please visit this KB article for a full list of IP networks used by Cloud SWG.

Technical Support

Experiencing issues? Contact technical support by visiting: https://support.broadcom.com/security.

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