Issues with Schemus Synchronization Tool

Resolved
Resolved

We have confirmed service is fully restored. The incident is now resolved.

Monitoring

Service remains restored and we are continuing to monitor the infrastructure. We will provide further updates if new information becomes available.

Monitoring

As of 16:14 UTC we have successfully applied mitigation changes to the infrastructure. We will monitor the service closely for the next couple of hours and will update as new information becomes available.

Investigating

We are aware of a limited number of customers that may be experiencing issues uploading users and groups using Schemus version 1.47 and older. We are investigating this issue and will provide updates as new information becomes available.

Began at:

Affected components