Resolved

As of 2:33 MDT, the issue experienced by some customers has been addressed and functionality has been restored. This incident is now resolved.

Identified

We have identified the cause of Rally experienced by some customers and are currently working on mitigation.

The next update will be provided as new information is available.

Investigating

We are aware of some customers experiencing issues with Rally. We are currently investigating the cause of this issue and will provide updates as new information becomes available.

All other aspects of the product are functioning as normal.

Began at:

Affected components
  • Rally
    • US
      • Authentication
      • Insights (Beta)
      • Lookback API
      • Search
      • Support Link
      • Watches
      • Main Application