Cloud SWG: General Product Maintenance (Multiple APAC POPs) June 03 - 06, 2025

Broadcom will perform general maintenance to the Cloud SWG POPs in Taipei, Taiwan (GTWTA), Auckland, New Zealand (GNZAU), Seoul, South Korea (GKRSE), Jakarta, Indonesia (GIDJK), Manila, Philippines (GPHMA) and Melbourne, Australia (GAUME) on June 03, 2025, starting at 10:00 UTC and completing on June 06, 2025, at 14:00 UTC. Please refer to the details below for location-specific information.

Impact

• Expect the site to be completely unavailable during the maintenance window
• No IP address changes will occur with this maintenance
• Carefully review the information below to avoid disruption of service

Timing

• Taipei, Taiwan (GTWTA): June 03, 2025, 10:00 UTC - June 03, 2025, 140:0 UTC
• Auckland, New Zealand (GNZAU): June 04, 2025, 08:00 UTC - June 04, 2025, 14:00 UTC
• Seoul, South Korea (GKRSE): June 05, 2025, 08:00 UTC - June 05, 2025, 14:00 UTC
• Jakarta, Indonesia (GIDJK): June 05, 2025, 14:00 UTC - June 05, 2025, 20:00 UTC
• Manila, Philippines (GPHMA): June 05, 2025, 14:00 UTC - June 05, 2025, 20:00 UTC
• Melbourne, Australia (GAUME): June 06, 2025, 08:00 UTC - June 06, 2025, 14:00 UTC

Required Action by Connection Method

• IPsec: Switch to your secondary tunnel prior to the maintenance window
• Explicit proxy and proxy forwarding: Customers directing traffic to proxy.threatpulse.net will be automatically redirected by the service to the nearest alternate site during the maintenance window
• Agent: no actions required

Technical Support

Experiencing issues? Contact technical support by visiting here.

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