Intelligence Services and WebFilter Application Feed Enhancement on October 14, 2020

Wednesday, 14 October 8 hours

The scheduled maintenance has been completed.


Scheduled maintenance is currently in progress. We will provide updates as necessary.


Symantec, a division of Broadcom, is providing new CASB capabilities to Symantec Intelligence Services that allow subscribers to take advantage of the market-leading Symantec CloudSOC CASB technology within the Symantec Secure Web Gateway (SWG) solutions (ProxySG, ASG, and WSS).

Before this enhancement, customers with SWG required a separate purchase of Symantec CloudSOC CASB to enrich their SWG appliance with CloudSOC Intelligence. Going forward, we will include the CASB application set to Intelligence Services for all SWG customers - at no additional charge - giving them visibility and control over sanctioned and unsanctioned cloud applications used across their network.

Maintenance to enable this functionality will start October 14, 2020, at 14:00 UTC, and lasting up to 8 hours.

For more information concerning this functionality please see the following knowledge base article:

Impact While no impact is expected during this maintenance period, subscribers of Intelligence Services and WebFilter may experience delays in downloading a fresh database or receiving database updates. There will be no impact to the dynamic real-time rating service, which will continue to deliver the most up to date ratings available.

Schedule Start Date: October 14, 2020, at 14:00 UTC End Date: October 14, 2020, at 22:00 UTC

Began at:

Affected components