CANCELLED: Web Security Service Release Announcement

4 hours


The Web Security Service Release maintenance window has been cancelled. We are working on an updated schedule and a new notification will be issued once a revised schedule is finalized.



Correction: No action by UPE customers is necessary or recommended.


Symantec will perform a service-wide deployment of the Web Security Service (WSS) on August 12, 2022, starting at 21:00 UTC for a duration of 4 hours.

WSS Portal Updates

  • Web Protection customers now have Cloud Firewall Standard functionality.
  • Portal-generated Response Pages now display more accurate client addresses.
  • Customers using Universal Policy Enforcement (UPE) should plan to replace the “client.address” variable with “client.effective_address” in Exception Page configurations at your earliest convenience.


  • During the maintenance period, administrators might need to re-authenticate to the portal.
  • Real-time traffic filtering will not be impacted by this maintenance.
  • Active log download sessions may experience a brief disruption, which can be resolved by retrying the download.
  • Expect intermittent portal availability and existing authenticated sessions to be ended.
  • Customers using Management Center jobs to update UPE policy may see the connection terminated and re-established. During the maintenance period, UPE policy push will be unavailable. All previously configured policies will remain active.


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Began at:

Affected components