Service Status Migration to new platform on May 9, 2022

Monday, 9 May 2 hours

Broadcom's Unified Service Status migration has been completed. We are pleased to welcome you to our new platform that provides a streamlined experience for our customers.

We would recommend visiting the website and clicking on 'Manage subscription' which will log you in and you can view your services. You can also subscribe your number via SMS, configure Slack and Microsoft Teams.


The maintenance is now complete. Thanks for your patience.


Scheduled maintenance is currently in progress. We will provide updates as necessary.


Maintenance will begin as scheduled in 60 minutes.



Service Status Migration to new platform. Click here for complete details.


Broadcom Service Status is a pivotal component of our customer experience to provide enterprise level support. With over 18 software products supported today and thousands of subscribers, our existing platform has outgrown the demand.

We are therefore excited to share that beginning May 9, 2022, we are launching our new Unified Service Status platform. Some of the highlights include a single website; single subscription workflow; and an improved user experience. For further details click here.

Action required Broadcom will automatically migrate your existing subscription(s) from the previous platform to the new platform.

You will need to ensure that you bookmark as this will now be the single URL that will be used. You should also consider whitelisting the notification email,

All SMS notifications will come from a single number.


  • Start time: May 9, 2022 at 08:00 UTC
  • End time: May 9, 2022 at 10:00 UTC

  • Began at:

    Affected components
    • Cloud Workload Protection
      • Device Enrollment
      • Customer/Domain Provisioning
      • Cloud Workload Protection for Storage
      • Cloud Workload Assurance
      • Device Protection
      • Cloud Portal
    • Symantec Endpoint Protection Mobile
      • Devices Protection
      • Management Console - Europe, Middle East & Asia
      • EMM Integration - Airwatch
      • EMM Integration - XenMobile
      • EMM Integration - Blackberry UEM
      • Cloud Secure Web Gateway Integration
      • EMM Integration - MobileIron Core
      • Mobile Backend Connectivity
      • EMM Integration - MobileIron Cloud
      • Reporting & Notifications
      • Management Console - Americas (mc)
      • Management Console - Americas (us-mc1)
      • EMM Integration - Intune
      • EMM Integration - Maas 360
    • Symantec Endpoint Security Complete
      • North America
        • Adaptive Protection
        • Cloud Portal
        • Cloud Workload Protection
        • Device Protection
        • Endpoint Detection & Response
        • Mobile
        • Secure Connection
        • Threat Defense for Active Directory (TDAD)
    • Symantec Endpoint Security Enterprise
      • North America
        • Cloud Portal
        • Device Protection
        • Mobile
        • Secure Connection