Service Status Migration to new platform on May 9, 2022

Duration: 2 hours
Complete
Complete
After 1 week, 1 hour, and 31 minutes

Broadcom's Unified Service Status migration has been completed. We are pleased to welcome you to our new platform that provides a streamlined experience for our customers.

We would recommend visiting the website and clicking on 'Manage subscription' which will log you in and you can view your services. You can also subscribe your number via SMS, configure Slack and Microsoft Teams.

Complete
After 1 week, 1 hour, and 30 minutes

The maintenance is now complete. Thanks for your patience.

Underway
After 6 days, 23 hours, and 31 minutes

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled
After 6 days, 22 hours, and 30 minutes

Maintenance will begin as scheduled in 60 minutes.

Scheduled
After 3 days, 10 hours, and 28 minutes

Reminder:

Service Status Migration to new platform. Click here for complete details.

Scheduled

Broadcom Service Status is a pivotal component of our customer experience to provide enterprise level support. With over 18 software products supported today and thousands of subscribers, our existing platform has outgrown the demand.

We are therefore excited to share that beginning May 9, 2022, we are launching our new Unified Service Status platform. Some of the highlights include a single website; single subscription workflow; and an improved user experience. For further details click here.

Action required Broadcom will automatically migrate your existing subscription(s) from the previous platform to the new platform.

You will need to ensure that you bookmark https://status.broadcom.com as this will now be the single URL that will be used. You should also consider whitelisting the notification email, service.status@broadcom.com.

All SMS notifications will come from a single number.

Schedule

  • Start time: May 9, 2022 at 08:00 UTC
  • End time: May 9, 2022 at 10:00 UTC

  • Began at:

    Affected components
    • Cloud Workload Protection
      • Cloud Portal
      • Device Enrollment
      • Device Protection
      • Cloud Workload Assurance
      • Cloud Workload Protection for Storage
      • Customer/Domain Provisioning
    • Symantec Endpoint Protection Mobile
      • Devices Protection
      • Reporting & Notifications
      • Management Console - Americas (mc)
      • Management Console - Americas (us-mc1)
      • Management Console - Europe, Middle East & Asia
      • EMM Integration - Airwatch
      • EMM Integration - MobileIron Core
      • EMM Integration - MobileIron Cloud
      • EMM Integration - Maas 360
      • EMM Integration - Intune
      • EMM Integration - XenMobile
      • EMM Integration - Blackberry UEM
      • Web Security Service Integration
      • Mobile Backend Connectivity
    • Symantec Endpoint Security Complete
      • Cloud Portal
      • Device Enrollment
      • Device Protection
      • Cloud Connect Defense
      • Application Isolation
      • Application Control
      • Endpoint Detection & Response
      • Customer/Domain Provisioning
    • Symantec Endpoint Security Enterprise
      • Cloud Portal
      • Device Enrollment
      • Device Protection
      • Cloud Connect Defense
      • Customer/Domain Provisioning