Cloud SWG Announcement Policy-Based Routing Service Maintenance October 27, 2025 - November 03, 2025

7 days, 23 hours, and 59 minutes
Scheduled
Scheduled

Broadcom will perform maintenance to the Cloud SWG Policy-Based Routing (PBR) service for the POPs listed below. During this maintenance event, PBR will remain operational:

  • Columbia, South Carolina (GUSCO)
  • Des Moines, Iowa (GUSDM)
  • Mexico City, Mexico (GMXMC)
  • Santiago, Chile (GCLSA)
  • Sao Paulo, Brazil (GBRSP)
  • Delhi, India (GINDE)
  • Hong Kong (GCNHK)
  • Mumbai, India (GINMU)
  • Singapore (GSGRS)
  • Taipei, Taiwan (GTWTA)
  • Tokyo, Japan (GJPTK)
  • Ankara, Turkey (GTRAN)
  • Dammam, Saudi Arabia (GSADA)
  • Dover, England (GGBDO)
  • London, England (GGBLO)
  • Tel Aviv, Israel (GILTA)

Timing

The maintenance window will run from October 27, 2025, with a completion date of November 03, 2025. All maintenance will occur between 18:00 and 06:00 local POP time.

Impact

During the maintenance window, active sessions may have to re-establish and users may have to reload web sites.

Technical Support

Experiencing issues? Contact technical support by visiting: https://support.broadcom.com/web/ecx/software-contact-support.

Affected components
  • Cloud Secure Web Gateway
    • Point of Presence (POP) - Americas
      • Columbia, South Carolina (GUSCO)
      • Des Moines, Iowa (GUSDM)
      • Mexico City, Mexico (GMXMC)
      • Santiago, Chile (GCLSA)
      • Sao Paulo, Brazil (GBRSP)
    • Point of Presence (POP) - APAC
      • Delhi, India (GINDE)
      • Hong Kong (GCNHK)
      • Mumbai, India (GINMU)
      • Singapore (GSGRS)
      • Taipei, Taiwan (GTWTA)
      • Tokyo, Japan (GJPTK)
    • Point of Presence (POP) - Europe And The Middle East
      • Ankara, Turkey (GTRAN)
      • Dammam, Saudi Arabia (GSADA)
      • Dover, England (GGBDO)
      • London, England (GGBLO)
      • Tel Aviv, Israel (GILTA)