ConnectALL SaaS Maintenance - Production 3.9.0.3 Pre-Patch Deployment UK

Saturday, 13 September — 2 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

  • Group: Production

  • Summary: This notification is to inform you that the ConnectALL SaaS team will be performing the following maintenance to improve the performance and reliability of ConnectALL SaaS.

  • Schedule: The patch will be performed at the start time listed in this maintenance announcement below. You will be notified upon completion.

  • Service Availability: Access to ConnectALL SaaS environments listed below will not be available for the duration of the maintenance.

  • Impact: This maintenance will update ConnectALL SaaS with a product patch. This patch will not include new functionality.

  • Action Required: Review the details below to determine any specific impacts this upgrade will have on your configured functionality

    NOTE: These issues will be addressed in your Production environment during the previously scheduled 3.9 Upgrade this weekend for which you have received a separate notification.

  • Reference ID: CR8105535

  • Details: In an effort to address identified issues with our ConnectALL service, the ConnectALL SaaS team is applying a product patch to your environment. You may review the list of issues resolved below:

    • DE175313 - Jira cloud sync not working KB Article

    • DE173856 - Jira Orphan Management not functioning properly KB Article

    • DE175040 - Jira update connector to support new pagination method KB Article

    If you have any questions regarding this maintenance, please contact Broadcom Support.

    Thank you,

    ConnectALL SaaS Team

    • Affected components