Messaging Gateway Planned Maintenance on July 3, 2023

Monday, 3 July 6 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


Broadcom is performing planned maintenance of Symantec Messaging Gateway beginning 3rd July, 2023, starting at 10:00 UTC, for a duration of 6 hours.


During the maintenance window customers may experience the following:

  • Customers may receive Intermittent 5xx errors for the SMG Customer Specific Rules features and reports during the maintenance window.
  • Intermittent disruption in registration service.
  • Intermittent disruption in rule download requests.
  • Intermittent disruption in posting consumer spam submission
  • Intermittent disruption in probe address addition

All other aspects of the product will work as expected during the maintenance window.

Began at:

Affected components